FAQ

FREQUENTLY ASKED QUESTIONS

What Are Your Hours of Operation?

We are open: Monday to Friday 9:00am - 3:00pm Saturday 9:00am - 5:00pm Sunday 9:00am - 3:00pm You may contact us 24hours on WhatApp @ 416-400-2615 for any inquiries.
How Do I Price Match A Product?

You can price match your products from any ONLINE store in North America. Send us the image by sending an email to whystarecustomer@gmail or WhatsApp at 416-400-2615. PRICE MATCH POLICY WHYSTARE gives our customers the best prices and quality. If our customers see an item on any ONLINE store in North America, let us know and we will give you the same price. If our price is still higher after discount we will give you the lower price. Send us the image that matches our store items to whystarecustomer@gmail.com or WhatsApp at 416-400-2615. *WE DO NOT PRICE MATCH WHOLESALE PRICES.
What payment method does WHYSTARE accepts?

WHYSTARE accepts Debit, Credit, Apple pay, PayPal and offline payments such as cash and interac-E transfer for Canadian Residents. Any method not listed contact us at 416-400-2615 or email us at whystarecustomer@gmail.com and we will try our best to accommodate you.
How can I pick up an order from store address?

WHYSTARE does not operate from a store. Contact us at whystarecustomer@gmail.com or 416-400-2615 and we will give the pick up address.

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